Client Testimonials

For almost two decades, INSPYRE has been the “Contact Solution Partner of Choice” for more than 125 companies with most at 7 to 10 years of tenure. That, in and of itself, speaks volumes to INSPYRE’s service level and success in being an extension of others brand image, behavior, and voice. INSPYRE is a valued partner for clients that include Fortune 1000, 500 and other global businesses.

But don’t take our word for it, read what our clients are saying about their INSPYRE Experience…

“As improvements in technology have given our customers multiple ways to communicate their experiences in our stores to us, Inspyre has always acted quickly in taking the steps necessary to maintain a quick response program for our company. The agents at Inspyre, most with lengthy tenure, know our business. This trust allows us to rely on them as we would on any of our other Teammates. In today’s business world 15 year partnerships are not necessarily commonplace; this alone is testimonial to the value we have placed on both the inbound and outbound services
Inspyre has provided our company through the years.”

“Inspyre has been instrumental in the implementation and execution of our quarterly outbound customer satisfaction survey where they consistently deliver a 95% or better response with no survey fatigue from our customers. They also handle our inbound customer issues and complaints. The Calling Team is mature, professional and understands our business and customers. In fact, since our 2002 start with Inspyre, most of the original Inspyre agents are still here. They truly are an extension of us and bring high value.”

“With Inspyre we have developed a specialized hybrid program that allows us to utilize our own reservation system and Inspyre’s center for overflow volume. This program is an invaluable asset. It allows us to focus on the more specialized customer and know with confidence that all customers are being taken care of. It’s seamless and they do an excellent job of representing us. Their Reporting Portal puts real-time granular views at my fingertips and is integrated into my dashboard. Inspyre is a valued partner!”