Awards
Demonstrating excellence is a way of life at INSPYRE for which both the company and it’s employees are the proud recipients of more than 12 awards from industry, trade, government, and other groups and associations that have validated it. These awards are in various key aspects of Contact Center Success and demonstrate why INSPYRE’s has held a 17-year track-record of being 100% on time, on budget and in scope with their sales, service, and marketing contact services. Here is a small sample:
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Prestigious Computerworld Honors Program recognizes The Faneuil Group’s (now Inspyre) Bridgestone/Firestone recall response program.
Winnipeg-based Faneuil Group (now Inspyre Solutions, Inc.), a leading North American customer contact and relationship management company, has been recognized for its innovation, leadership and success by the prestigious Computerworld Honors Program for its customer information and response program to handle the recent Bridgestone/Firestone tire recall program…more
Nominated by Cisco Systems, the INSPYRE “Outsource Multi-Channel Customer Service” case study of the Firestone Recall Program is now part of the Smithsonian Institute’s permanent archives. This collection includes the world’s most innovative applications of technology which have been deemed “Best in Class”.
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Consumer Choice Award for Business Excellence” – 2009
The symbol of the Consumer Choice Award is considered a seal of excellence and the coronation of local businesses’ efforts and achievements. It represents the most valuable reward of all: the knowledge that a company has earned the trust and loyalty of consumers in their community.
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INSPYRE has received a number of Manitoba Excellence in Contact Centre Achievement (MECCA) Awards at the annual MECCA Gala in Manitoba, Canada. The MECCA Awards are organized by the Manitoba Customer Contact Association (MCCA) whose mission is to recognize excellence and evoke pride within the contact center industry.
- “Best Environment” Award
Award recognizes efficiency of center’s design, ergonomics, cleanliness, employee incentive programs, and unique features that promote employee pride. - “Best Training and Performance”
Award recognizes dedication to employee education and emphasis on continual performance improvement and benchmarking. - “Community Award”
Award recognized active participation of company employees in many charitable programs within their communities. - “Best Technology Award”
Science and Technology Board
This award recognizes end-user friendliness, innovation in utilization, cost effectiveness, impact and value added to agents and customers, redundancy and business continuity planning, among other elements. - “Economic Innovation and Technology Award”
Industry and Trade - ”Highest Employee Satisfaction Award”
- “Manager of the Year Award”
- “Agent of the Year Award”
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”Conference Board of Canada Top Employer of Youth”
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