Inspyre Leadership

INSPYRE’S Leadership is comprised of seasoned veterans in contact center services, marketing, customer service, technical support, sales, contact automation, and related areas. With a philosophy of transparency and consultative client partnerships, the Leadership Team brings an extensive track record of success and unleashing greatness.

RUSS KALCHIK
President
Russ directs and leads INSPYRE, as well as ensures the company’s committment to delivery the best in class service is fulfilled for each client partner. He joined INSPYRE as COO in 2006, becoming President in 2007. Prior to INSPYRE, Russ spent eight years with Newgen Results …more

 

 

CYNTHIA SELLEY
SVP of Human Resources
Cynthia oversees, directs and supports all of Inspyre’s human resource and training functions. In this role, she provides support and direction in developing and implementing company-wide policies and procedures resulting in effective processes for the organization. Cynthia also …more

 

 

JEANNE RAY
SVP of Operations & Technology
Jeanne serves as executive lead of Business Services, which is comprised of Operatons, client implementation, the IT organization, and the Support Center. Under Jeanne’s leadership, the top rate telecommunication and IT infrastructure maintains an average 99.9% up time …more

 

DARCY SMITH
VP of Finance
Darcy maintains the financial integrity and transparency of Inspyre. He joined the company in 2007 and provides the financial infrastructure and analytical support necessary to meet the company’s vision. During his 12 years with United Grain Growers, where he launched his career, Darcy…more

 

 

GREGG HICKMAN
Executive Director of Technology
Gregg ensures enterprise-wide high availability of all Inspyre production systems that include database management, disaster recovery, network and telecom management, license compliance, technology asset management, and security. Gregg has been with Insoyre since 1995, …more

 

 

View INSPYRE DIFFERENCE
View PARTNERS
View CONTACT CENTER SERVICES
Contact INSPYRE

  • CAPABILITY HIGHLIGHTS

    • Award-winning
    • 100% On-Time
    • 100% On-Budget
    • 100% In-Scope
    • Call Center Services
    • Contact Center Services
    • English-French-Spanish
    • Inbound & Outbound
    • On-Premise Agents
    • Remote Agents
    • US Contact Center
    • Canada Contact Center

  • INSPYRE’s RESULTS

  • ...and many more

  • Client Industry List

    • Automotive
    • Employer Services
    • Entertainment
    • Financial
    • Government
    • Hospitality
    • Marketing
    • Pharmaceutical
    • Technology
    • Telco
    • Utility
    • ...and more

  • Communication Platform